Vicinity

Heather Clamp

Your step-by-step guide through the launch process, from signing your contract to releasing your new branded app — what happens, when, and what we need from you.

Your App Launch Journey

Getting Started

You’ve signed your contract, so now the exciting part begins! Here’s what happens next, who you’ll be working with, and the journey we’ll take together to bring your app to…

Welcome to Your App Launch Journey

The Kick-Off Call is the official starting point of your app launch. Here’s what we’ll cover and how to get the most out of it.

Preparing for Your Kick-Off Call

You've signed your contract - here's what happens next, who you'll meet, and how to hit the ground running.

Phase 1 is all about setup. Here’s the full checklist of everything we need to build your app and dashboard.

Phase 1: What We Need From You

Every app needs a privacy policy. Here’s what it’s for, where it should live, and what to include.

Your App’s Privacy Policy

If your app includes exclusive content or member-only offers, you’ll need to choose how users verify their eligibility. Here are the three options.

Choosing Your Verification Method

Already have a business directory, offers or content on an existing platform? Here’s how we bring it across to your new app.

Migrating Your Existing Content

The choices and assets that shape your app's look, feel and first impression.

Phase 1: App & Dashboard Setup

Your app and dashboard are built - now it’s time to fill them with great content and get your businesses and potential app users excited. Welcome to Phase 2: Content,…

Phase 2: Bringing Your App to Life

Before your app goes live, your team can try it on their own devices – and use it to show businesses what’s coming

Testing Your App with TestFlight

We design and provide branded materials to help you promote your app to businesses and users - here’s what to expect.

Your Promotional Materials & Starter Pack

Your Campaign & Engagement Manager will work with you to plan your launch and your app’s first three months. Here’s what that looks like.

Planning Your Launch Campaign

Bringing your app to life - great content, excited businesses, and a launch plan to match.

Phase 2: Content, Campaign & Confidence

The final stretch! Phase 3 covers testing, final checks, submission to the app stores, and agreeing your release date.

Phase 3: Review & Release

Your app is live - congratulations! 🎉 Here’s what launch day looks like, and how we support you from here.

Launch Day & Beyond

The final checks, the big moment, and how we support you once your app is out in the world.

Phase 3: Review, Release & Beyond

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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