When you make a person Inactive in the database, you need to take extra care and make sure they are removed as the Primary contact or Voter contact for the Businesses they were attached to.

Here is a video of the step you need to take when archiving a person 👇🏻

If you need to find archived records and remove them as Primary contacts or voters here is how 👉🏻 How to find and remove Archived Primary and Voter contacts

You can search our collection of help articles here 👉🏻 Vicinity Help Desk or we have a useful video of using the system basics here 👉🏻 Back to Basics