You can now send details of all Activities instantly to a third party via email, which is great for reporting Activities such as broken paving, faulty street lights or anti-social behaviour etc.
You can specify multiple recipients for each Activity Subtype, so there’s loads of flexibility.
You can also choose whether emails are sent automatically, or the user gets to choose if a report is required.
Getting started with this feature is as simple as editing a Subtype and adding your recipient emails.
Go to your Directory Settings
Navigate to Manage Activity Subtypes
Click View to edit an existing Subtype or New to create one
Report-to Email, enter the person's email that will receive the report
Add another Report-to Email - add multiples recipients here
Always Report? Select yes or no. Yes means that once the Activity is logged the email is sent automatically. If you click no - when the Collaborator finishes and saves the Activity they will be presented with a notification to choose whether or not the report is required.
