Log in to your Dashboard
Go to dashboard.getvicinity.com and sign in with your credentials.
Open the ‘Users’ tab
From the left-hand menu, click Users to view everyone who has registered on your app.
💡 Tip: To grant dashboard access, your team member must have created a user profile in your app using their work email address.
Find the team member
Search or scroll to find the team member’s name, then click to open their user profile.
Add a role
In the user’s profile, click Roles, then select Add Role.
Choose their level of access
Select the role that best suits their responsibilities:
TenantAdmin – allows full access to manage all content within the app.
TenantUserAdmin – allows access to manage users within the app, such as granting dashboard access or adding missing loyalty stamps.
Once selected, click Close to save.
Ask them to log in
Your team member can now log in to the Dashboard using their work email address and the same password they created when signing up to your app.
Need a hand?
If you have any questions or run into any issues, please get in touch with us at support@getvicinity.com - we’re always happy to help.